The Brooklyn Project

Home / Support

Help with downloads and anything else

Questions and missing downloads go to one inbox, and a person reads it.

[email protected]

After you buy

Every pack is a PDF. Nothing ships, so there's nothing to wait for.

  1. Check out through Payhip.Pay with any method Payhip offers at checkout.
  2. Download right away.Your download link appears on screen as soon as payment goes through.
  3. Check your inbox.Payhip emails you a copy of the link, so you can download the PDF again later.
  4. Can't find it?Check spam, then email [email protected] with the address you used at checkout.

Refund policy

Still being written

No formal refund policy yet. If something is wrong with a pack you bought, email [email protected] from the address you used at checkout (or include it), and say which pack. A real person will sort it out.

Quick answers

Is the First-Hour Toolkit really free?

Yes. You give us an email address and we send you the PDF. You can unsubscribe from the emails whenever you want and keep the toolkit.

Do I have to print the packs?

No. They're PDFs, so you can print them or run them straight from a phone, tablet or laptop.

Do the games collect my kid's information?

No. The playground games run entirely in the browser. There's no login, and nothing a player picks is saved or sent anywhere.

Something else?

Email [email protected]. You can also find us on Instagram, TikTok, YouTube and X.